The Glen Innes crew are awesome. On the phone first they were receptive, friendly and knowledgeable - told me to bring the vehicle in any time. Once there, they gave me a quotation on the spot and an appointment to repair immediately. Dropped me home (locally) and collected me again when it was ready on time. Stuck to the quote and gave me advice about my other vehicles for free. There was not a hint of machismo in their dealings with me - refreshing to find in this industry. Thank you.
Communication was excellent but what made them stand out is they took my car to get its WOF which wasn't part of the service I paid for they just did it as a courtesy. Thank you it's saved me a lot of time.
The staff are very helpful and I found them very geniune and caring. I know that place for a few years and I will back again for sure .
I brought my car in to Pit Stop Glen Innes few weeks ago, and I want you to know how much I appreciate your mechanic's attention to detail. My rear brakes needed to be changed. All went well but unfortunately, there was a manufacture fault (twice) on the brake pads. When I called in I was immediately booked for a re-check. New brakes were fitted in just little over an hour. Thanks to your company and the excellent service provided by delightful owner Paul. I will recommend your Glen Innes branch to others in the future, and of course I will return when my car needs maintenance.
Called in a couple of week back to get my parking brakes adjust for WoF. Service was excellent and FREE so I booked in to have the front rotors and pads done this week. Great service, kept to the quoted price and job completed in good time. Thanks Paul.
Really great service people. Prompt contact about any issues and tried to get problem solved as fast as possible.
Friendly service, good explanations of problem
Great service. always phone if additional work needed. always phone when job completed.