Good customer service and explain really what need do be done...rating 10 out of 10
Clear explanations of what our car needs to be done and why. List of points included in the service. Friendly staff. They took the car for a road test before and after the service. Very fast service.
I was able to walk in with no appointment where the repair was able to be done the same day and only took half a day.
I liked the easy availability, knowledgeable, easy people to work with
Reasonable cost of 4 tyres. Very economical.
I liked the friendliness, it felt like they really took the time to help me with my options for the car and the best solution for my needs.
Customer interaction was good. Accurate estimate was given. Problem was attended promptly
Honest and didn't try to rip me off with the service
Friendly staff. most specially Jimmy, the branch manager.
Excellent friendly and competent service. Fairly priced and right on time
Received outstanding & excellent Customer Service from Jimmy of Manukau Branch. Our car radiator needed replacement. Fortunately Jimmy was able to order & replace radiator same day. My husband & I were absolutely stoked with the prompt, professional & excellent customer service. When I picked up my car, one of the workers said Hi while I waited for Jimmy to finish serving a couple of ladies before me and another worker came up to me to see if he could help while I was still waiting. Being in retail management myself, I was really impressed and know how acknowledgements like that makes a positive difference and is all part of delivering good customer service. Keep up the awesome work Pit Stop Manukau team. Happy to return to your workshop in future & refer other clients to you guys.
- Shona & Robert
I liked the knowledge of staff and attention to detail.
I liked that time was taken to reduce the cost of the job by finding only the part that needed replacing.
Issues properly explained. The proprietor seemed very well qualified.
Excellent front of desk reception, excellent service, very considerate of time, have recommended Pitstop Manukau to other people.
Prompt quote. replacement exhaust unit in place within approximately 3 hours. Good quality work from attentive staff.
Promptness and excellent service and advise to save my voucher for future visits as in service they would have looked at it anyways.