Wof done in a timely manner while I waited, owner chatted with me in a friendly manor
Awesome customer service, even offered to give me a lift to pick my car up! Great service, i was very pleased with the work done.
We had care troubles whilst visiting family in Napier. The guy at Pitstop in Hastings was soooo helpful. He checked my car out and found the problem but wasn't able to do the work because he was fully booked but referred me to another mechanic.
The exceptional customer service. Brent was very accommodating and went the extra mile. His telephone manner was excellent. The vehicle was booked in for a service and we were very impressed with the professional and efficiency of all the staff. I would not hesitate to do business with this particular branch in the future. Top marks 10 out of 10. Thanks everyone for making this a very pleasant experience . :):)
- Williams Family
Awesome friendly service and car repaired before time stated which was great considering the weather :)
Awesome, fast and friendly service.. AAA+++ will definitely make this place a regular with my car
Courteous, knowledgeable resulting in sorting my vehicle problem allowing me to continue my journey to Gisborne.
Staff are always friendly and straight up.
I love the efficiency, Cathy was able to give me a price on the job before they even started...so no nasty surprises when I picked up my car. Staff are great!
Nice and friendly,helpful car promptly fixed.
Friendly welcome, phone call update, recommended urgent work that needed doing and being able to do that work same day. Completed on time and ready to collect. Liked knowing how much the service would cost ahead of time, and what it would cover. And liked having the different options available.
Very informative in regards to what will need to be fixed before next warrant
Quick and helpful service without an appointment.
Friendly,efficient service. Prompt and professional with good explanation of technical issues. Price competitive. Vehicle well presented on completion of service.
Outstanding personalised service. Great suggestions made regarding getting new sound system. Use of courtesy car. Fantastic communication about what was happening with parts availability.
They did their best to get the vehicle back on the road the same day, but without success due to the fault being major. They then kept me informed of progress, and the difficulty in procuring parts as it is an old model of vehicle.