I liked the prompt efficient service, going the extra mile
I was contacted regarding further maintenance before it was carried out. I received prompt and friendly service.
Great Service Fly By points
The mechanic, Jamie, tailored a service for me. He kept me informed by phone. He remembered me from prior visits. There was a lolly for my daughter at collection time. I was able to get an appointment for the very next day.
Fast and easy and done on time
Friendly service, staff stuck to their word regarding quotes and phone calls
I liked everything - always ring before proceeding with extras, always finished on time, always good blokes to deal with.
Always great service and excellent workmanship. All the guys know me by name and vise versa.
Clear explanation of problems- accurate pre-quote- friendly approach. Job well done.
The job on the car was done shortly after the time I booked it in and I was called on my cell phone just after it was completed.
Customer service and general workmanship could not be faulted. A++
I had been using another mechanical outlet last year, but because they fitted me in for a service I changed to Pit Stop and I am happy that I did. I find that their expertise is a bit above the work I received at the other garage. Also Pit Stop is very efficient with no delay, and a job well done. This was my 3rd visit to PitStop and I will continue to have my car serviced there on future occasions.
I liked they were open on Saturday
Great friendly service and the guys appeared to be genuine when giving feedback on what service was required on my car at the time.
Good service, friendly and helpful staff, didn't feel talked down to. Staff communicated with me very well.
Prompt service, quick turn around
Great friendly service. Phoned once problem found, with price and timeline.
As always, great customer service with a smile. I know I'm leaving my car in good hands!
Pitstop people are all experts and can always be relied on to give us the best advice. They go out of their way to keep cost to us down and always do an excellent, speedy job.
Good price, quick service , friendly staff
Great friendly service. All the guys know me by name. They always fix my car to a high standard.
Great Service and Friendly Staff
Fast, Honest and Fairly priced.
I was rung on my cell phone about an hour after I dropped the my wife's car off and told about the problems which needed fixing to obtain a warrant. Subsequently, after I had agreed for the work to be done, I was rung again a few hours later and told I could pick up the car with the required work done.
Very good service, friendly to the customers and helpful.
Courteous, Helpful to the point of taking me home and picking my up after the repairs were finished. Going out of there way to find the part required.
Friendly service Thoroughly investigated problem. Good communication.
I always get an appointment at the time that suits me. They are very communicative in letting me kow what my car needs. It's handy to my home.
The customer service and the efficiency or work carried out
Always keep us informed of whats going on, check price with us before continuing and there are no surprises
I liked everything
Nice and easy
Yesterday I brought in my Primera as I always do - being the best customer
service in town.
As always you guys are friendly, knowledgeable and do a great job. The fact you always call to confirm the work to be done and the cost before starting the work is a great. This time around however you've managed to reorganise your day to fit in my warrant to be ready at a given time, at very short notice. Thanks a mil again for being flexible and as usual great service and advice.
Enjoy the rest of your guys week.
Great friendly customer service, and very helpful.
Detailed explanations of what needed to be done before and of what had been done after.
Great service, pleasant people and my car passed the WOF
The guys at Lower Hutt are always very reliable and efficient work is always carried out well and very cost effective. If they think it will cost more than expected they always contact quickly to give you a cost before carrying out the work. I don't hesitate to recommend them to anyone
In additions to diagnosing and fixing the issue I had with my car, they also identified another major issue the car had and organised the repair of that.