I have had my car in for brakes and tyres twice, today was a follow-up to settle the account. Each time Jamie and Wayne have provided excellent and clear advice on what was needed and gave accurate quotes. When extra work was needed or the cost rose they called to check which was appreciated and have not tried to sell extras so developing a good level of trust. Their work has been thoroughly professional and they have been exceptional in the service provided being flexible and treating me as an individual.
- Charles Tortise
After another good service yesterday for our Mondeo, I wanted to send you a quick email to say that we're very happy with your service! Really believe we can trust you, which is very important in this business, but not very common we've found.It's a pleasure doing business.
Extremely good serice. Jamie phoned and gave me a quote and breakdown of what was needed. Phoned me when my car was ready. Same day service. I was really impressed.
- Jared R
These guys go the extra mile for their customers. We have been with them for the last 9 years, and 3 cars. The team are so nice and friendly, but also very smart and they know cars! They also work on old classics and usually have a few in the shop. I had an issue with a dead battery at the local grocery store and they came over to help me and get a new battery. Great prices and they can even get you tyres.
Fantastic service by Jamie. He was able to find the issue with my spark plugs and replace them while i waited. Went back the following week for my WOF which was also done while i waited.
Used Pit Stop for renewal of warrant while i was out of town and they did an excellant job of warrant and checking and carrying out a service (which i indicated was OK to do). Friendly efficient, much appreciated.
- Caryl-Louise R
I liked the prompt efficient service, going the extra mile
I was contacted regarding further maintenance before it was carried out. I received prompt and friendly service.
Great Service Fly By points
The mechanic, Jamie, tailored a service for me. He kept me informed by phone. He remembered me from prior visits. There was a lolly for my daughter at collection time. I was able to get an appointment for the very next day.
Fast and easy and done on time
Friendly service, staff stuck to their word regarding quotes and phone calls
I liked everything - always ring before proceeding with extras, always finished on time, always good blokes to deal with.
Always great service and excellent workmanship. All the guys know me by name and vise versa.
Clear explanation of problems- accurate pre-quote- friendly approach. Job well done.
The job on the car was done shortly after the time I booked it in and I was called on my cell phone just after it was completed.
Customer service and general workmanship could not be faulted. A++
I had been using another mechanical outlet last year, but because they fitted me in for a service I changed to Pit Stop and I am happy that I did. I find that their expertise is a bit above the work I received at the other garage. Also Pit Stop is very efficient with no delay, and a job well done. This was my 3rd visit to PitStop and I will continue to have my car serviced there on future occasions.
I liked they were open on Saturday
Great friendly service and the guys appeared to be genuine when giving feedback on what service was required on my car at the time.