I liked the prompt quote, fixing and booking of repairs
I liked the friendly helpful service
Friendly service and offered to drive me home after dropping my car off and also came back and picked me up to collect my car again.
Pit Stop were able to tell me the price of the brake pads - other places couldn't do this
I liked the good price and service
The guys were able to check the car when they said they would and then they were able to fix it straight away
After failing my WOF the second time through VTNZ due to a leakage from the flange. I was unsure who would do the repairs the same day. I drove around to a few mechanic shops but it was just full of cars in and out of their workshop. I drove past Pit Stop in Kenepuru, Porirua and was unsure to waltz in as it looked so busy. I turned around and drove into Pit Stop and handed the WOF paper in to one of the guys and to my surprise was questioned "When would you like to book? ". In my case, I was desperate to get it done ASAP as I had to pick up kids that very same day but needed a WOF first. Anyways, I said can you do it today? The response I never thought I'd get was "If you leave your vehicle with us we'll have it done by the end of the day." If you want to experience first class customer service... then Pit Stop is the place to go. They are honest, upfront with what they see needs doing in an effective response. Great communication. I'm a proud customer and will return to replace the old exhaust with a new one. Just amazing. Thank you Pit Stop for taking care of me even on your busiest day, my WOF at last passed. Happy mum.
Although my car failed its test, the two minor things were well explained by the tester,and I could see what I had to do to to fix them.
I liked the prompt, courteous service.
Great, fast service. Didn't feel like they were trying to rip me off with 'extras'
Great service and great work
Friendly, reliable service
Always friendly and I feel as though I can trust them not to overcharge me.
Accurate quote, pleasant service, diagnosed the problem, and did the job without extra charges.
What a pleasure to do business with these Guys, I was accorded nothing short of good old fashion courtesy and respect. You've got my vote, I know where I will be taking my vechicle for its next service. Porirua Pit Stop...oh yes!
I was taken immediately when I arrived at PS Porirua with a rejected WOF from VTNZ, car had a minor exhust leak at a join, the Technician looked at it, said it would take about 40 minutes, put it on the hoist and did it on the spot, great sevice and when I returned to VTNZ they first of all didn't believe me that it had been fixed because I had only left them about 90 minutes earlier!
I always enjoy the service with the Porirua Pit Stop team. They are friendly and helpful especially to someone like me who knows nothing about what's wrong with my car!
Excellant service for tyre change and WOF on my trailer
Friendly, fast and helpful.
My request was accepted on the same day.My previa couldn't start so I rang Mark Williams and the Technician arrived in 5mins and started my car.I drove car to pit stop and requested to fix oil leak which was well done.I also purchased new battery.
Excellent, friendly service
Good service of my vehicle as always and really helpful feedback and quotes
Always friendly and honest. I dont feel like they will rip me off.
Car developed exhaust leak whilst driving into Wellington city. Stopped at Pit Stop in Wellington who kindly ph'd through to Porirua as they were too booked to assist themselves. Drove out to Kenepuru Pit Stop and received absolutley superb service - very polite and courteous and super quick. Many thanks.
They were awesome in that they found something else that needed attending to and advised me before doing anything and making me aware that it needed to be seen to. Though it made my visit more expensive it certainly made me feel more confident in my cars performance. Thanks Guys